Customers may return most new and unused items within 30 days of delivery to receive a full refund. In instances where the return is due to our error—such as receiving an incorrect or defective product—we will also cover the cost of return shipping. Refunds are typically issued within seven business days after the return shipment has been initiated. This estimate includes the time required for the item to reach our facility (5 to 10 business days), the processing period once received (3 to 5 business days), and the duration for your financial institution to complete the refund transaction (5 to 10 business days). To initiate a return, please contact us with your order number and details regarding the item in question. We will provide prompt assistance along with instructions on how to proceed with the return.
